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  • Patients can now collect their prescription from the surgery as long as they are fit and healthy or alternatively their local pharmacy can collect on their behalf.
  • Patients must order prescriptions online or via our 24 hour prescription telephone line. Please allow extra time when ordering your prescription. 

Order a Repeat Prescription

It is easier and quicker to request repeat prescriptions via our online service. Simply log in and select an option.

Please note we are currently unable to accept any new registrations for Patient Access. If you require a prescription please use our alternative online form shown below.

If Patient Access, is unavailable you can request your medication using the undernoted methods.

Not registered for Patient Access yet?

Use the simple form below to request medication without the requirement to log in to Patient Access.

Repeat Prescription Request
Enter Email
Confirm Email
Please use format day/month/year e.g. 12/05/1979

Prescription Items

Copy exactly the details from a prescription slip you have received from the practice.

Please note that items will only be dispensed if they are included in a prescription from the practice and a medication review is not pending.

Please Note: Special requests may not be authorised by the Doctor.
If you have not registered with a pharmacy for prescription collection please contact the pharmacy of your choice now.

Privacy Policy

This form collects your name, date of birth, email, other personal information and medical details. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Please read our Privacy Policy to discover how we protect and manage your submitted data.

Once you send this form a notification message will appear to indicate successful submission. There is no email acknowledgement.

Please provide TWO full working days when requesting your repeat medication. For example requests made after 6pm, weekends or a public holiday, are actioned by the staff on the next working day, i.e. ordered Saturday, next working day Monday, your prescription will be ready by Wednesday. Please remember it is you or your carers responsibility to ensure you order your repeat medication on time, always allow extra time for weekends and public holidays, and also in the event of postal and/or technical problems.

Prescriptions can be uplifted from 8:00am to 12:30pm and 1:30pm to 5:45pm.(Pharmacy staff only)

If you forget to request a Repeat Prescription

If you forget to obtain a prescription for repeat medication and run out of important medicines, you may be able to get help from your pharmacy. Under the Urgent Provision of Repeat Medication Service, pharmacists may be able to supply you with a further cycle of a previously repeated medicine without having to get a prescription from your GP. If you receive stoma products from your pharmacy or other supplier and/or receive suppose such as continence products and welfare food from community services, you should ensure you have sufficient supplies as you may encounter difficulties in obtaining theses over public holidays, or when we are closed.

In person (This facility is currently unavailable)

You can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.

Please put this repeat prescription request in the box on the reception desk.

By post

You can post your prescription slip or written request to us at the Practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery. (Please allow extra time for any possible delays with the postal service).

Pharmacy Ordering/Collection Service

Pharmacies offer a prescription collection service from our Practice.They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the pharmacy of your choice for more information if you wish to use this service.

Phone

You can leave message on our automated service, 24hours day seven days a week, please select option 4 from the auto-attendant menu. Please remember that requests made via the voice mail service are only processed during working hours.

Medication reviews

The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current Health Board policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

Declined Requests for Medication

If your medication has been declined we will contact you by text or phone, if you do not have a phone you will be notified when you attend the practice in person.

Non-Repeat Items (Acute Requests)

Non Repeat Prescriptions known as “Acute” prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records. Some medications are recorded as acute as they require to be closely monitored by the Doctor. You may therefore not always be issued with your requested medication as you may need to consult with your Doctor.

Hospital Requests

When you are discharged from hospital you should normally receive five days supply of medication.

On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via S.A.E. before your supply of medication has run out.

Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the Doctor, your prescription should normally be ready by 4pm on that day, or you may be advised to attend the next day.

Additional Requests of Repeat Medication

A Scottish home and Health Department circular from 1971 clarifies the position on prescribing for patients going abroad for extended periods. It states:-

“If a patient intends to go away for a longer period(than two to three week’s holiday) he/she may not be regarded as a resident of this country and would not be entitled to the benefits of the National Health Service…. It may not be in the patient’s best interest for him/her to continue to self-medication over such longer periods…. If a patient is going abroad for a long period, he/she should be prescribed sufficient drugs to meet his/her requirements only until such time as he can place himself/herself in the care of a doctor at his/her destination.”

Where ongoing medical attention is not necessary, the patient may be given a private prescription.